Quality Policy

Kriska is committed to achieve customer satisfaction by consistently meeting or exceeding their needs and expectations.

Kriska’s goal is to attain sustained profitable growth by providing a high level of service to be monitored and measured from start to finish.

Through continuous improvement, Kriska will improve the effectiveness of our quality management system by measuring and reviewing quality objectives. It is the responsibility of each employee to understand and execute the procedures as outlined in the quality manual.

ISO Certification

Certification of ISO9001:2000 allows Kriska to demonstrate our ability to consistently provide a service that meets customer requirements and provides a guideline to assist us in aiming to enhance customer satisfaction through effective application of our quality system. Quality objectives are assigned to “champions” to provide accountability, these objectives are reviewed constantly at management levels to discuss effectiveness and ensure customer needs are met and concerns addressed. ISO ensure that we identify and manage numerous linked activities throughout our organization and that we consistently strive for improved levels of quality. The ISO logo is now one of the most recognized and respected quality symbols in the world, when customers see this logo associated with Kriska, they understand our commitment in providing the best possible service.

On November 11, 2003, Kriska received certification under the new Standard ISO 9001:2000 with the scope of our registration including transportation, warehousing and logistics.